Privacy Policy

Last updated: April 21, 2026

Overview

WashLabs Exteriors ("we," "us," or "our") operates the website washlabsexteriors.com and provides drone-powered exterior cleaning services across the Philadelphia tri-state area. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, request a quote, or use our services.

Information We Collect

When you submit a quote request through our website, we collect the following information:

  • Full name
  • Property address
  • Email address
  • Phone number
  • Service details (type of cleaning, property size, building height, materials, etc.)
  • Any additional notes or photos you choose to provide

How We Use Your Information

We use the information you provide to prepare and deliver your quote, schedule and perform cleaning services, communicate with you about your project, and send service-related updates. If you opt in to receive text messages, we will also use your phone number to send SMS communications as described below.

Data Sharing

  • Customer data is not shared with third parties for promotional or marketing purposes.
  • Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

SMS Messaging Terms and Conditions

WashLabs Exteriors Messaging Terms and Conditions

  1. The messaging program consists of informational and marketing text messages, including service updates, quote follow-ups, promotional offers or discounts, and promotion of our products and services.
  2. You can cancel the SMS service at any time. Just text "STOP" to the phone number from which you received messages. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
  3. If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly at [email protected].
  4. Carriers are not liable for delayed or undelivered messages.
  5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
  6. If you have any questions regarding privacy, please read the rest of this privacy policy or contact us at [email protected].

Opt-In Process

Customers visit our website at washlabsexteriors.com and fill out a quote request form. The form collects their name, email, phone number, and project details. Before submitting, customers may check a box that reads: "I agree to receive informational and marketing text messages from WashLabs Exteriors at the phone number provided. Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to cancel. Consent is not a condition of purchase." Only customers who check this box and submit the form will receive SMS messages.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or destruction. Quote requests are transmitted over encrypted connections and stored securely. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Cookies and Analytics

Our website may use cookies and analytics tools to understand how visitors interact with our site. This data helps us improve our website and services. We do not sell or share analytics data with third parties for advertising purposes.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us. To opt out of SMS messages, reply STOP to any message you receive from us.

Contact Us

If you have questions about this Privacy Policy or how we handle your data, reach out to us:

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.